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Which home routers are compatible with Starling Home Hub?
Starling Home Hub is compatible with practically all modern home Internet routers, including HomeKit Secure Routers like the Eero. The only router we are aware of that has compatibility issues is the Arris RAC2V1A.
Does Starling Home Hub work with Ring, SmartThings, or other non-Nest products?
No. Starling Home Hub works only with Nest and HomeKit.
Does Starling Home Hub work with Google Accounts?
Do you ship internationally? Does Starling Home Hub work outside the US?
Can I trust that Starling Home Hub is fully secure and respects my privacy?
Starling's top priority is ensuring the security of your home. What could be more important? So, we put security and privacy first when we designed Starling Home Hub.
Which Apple and Nest products does Starling Home Hub work with?
Starling Home Hub is compatible with all models of Nest Thermostat, Nest Temperature Sensor, Nest Protect, Nest Cam Indoor/Outdoor/IQ, Nest Hello, Nest × Yale Lock, and Nest Secure (Guard and Detect). We also support Dropcam and the Google Nest Hub Max's built-in camera.
Does Starling Home Hub work with Power-over-Ethernet (PoE)?
Starling Home Hub does not support PoE natively. If you wish to power Starling Home Hub using a PoE connection, you can use any PoE micro-USB power splitter. We recommend the UCTRONICS PoE Splitter, available from Amazon: https://www.amazon.com/UCTRONICS-PoE-Splitter-Gigabit-Raspberry/dp/B07CNKX14C
Does Starling Home Hub support HomeKit Secure Video?
Not at this time, although we are aiming to add support via a future software update.
Is Starling Home Hub approved by Apple or Google/Nest?
No. Starling Home Hub exists because Google/Nest does not offer an approved way to connect Nest devices to Apple HomeKit. Starling Home Hub is not affiliated with or approved by Apple or Google/Nest in any way.
Does Starling Home Hub support iOS / tvOS 14?
Yes - we support the HomeKit enhancements added to iOS / tvOS 14 including picture-in-picture (PiP), and cameras and doorbell notifications on Apple TV.